Shipping and Delivery Policy

Effective Date: 18/05/2025

This Shipping and Delivery Policy (“Policy”) is issued by Infisit Tech Corp LLP, a registered Limited Liability Partnership under the laws of India, having its registered office at Building No. 3/613, Thrikkaipetta P O, Meppadi, Sulthan Bathery, Wayanad – 673577, Kerala, India (“Company”, “we”, “us”, or “our”), and governs the delivery of digital services and associated assets rendered under the brand name Hit Clicks (“Service”).

By engaging our Service, you (“Client” or “User”) acknowledge that you have read, understood, and agreed to be legally bound by the terms set forth herein.

1. Scope of Delivery

The Company exclusively offers intangible, electronically delivered services and does not engage in the shipment of physical goods. Delivery may include, but is not limited to, the following types of digital assets:

• Marketing strategies and reports
• Campaign performance analytics
• Design and advertising creatives
• Lead generation data
• Access credentials for digital platforms or dashboards

2. Delivery Timeline

Delivery periods shall vary based on the nature, complexity, and scope of the service ordered. Unless otherwise stipulated in a formal service agreement, delivery shall generally commence within 1 (one) to 3 (three) business days from the date of receipt of full payment or applicable advance.

Where project-based or milestone-driven services are engaged, delivery will be executed in defined phases as mutually agreed in writing between the Client and the Company.

3. Method of Delivery

All deliverables shall be transmitted using one or more of the following lawful methods:

• Electronic mail (email) sent to the Client's designated address
• Secure third-party file sharing platforms (e.g., Google Drive, Dropbox)
• Web-based client dashboard, portal, or API access
• Virtual presentations or recorded briefings

4. Acknowledgement and Confirmation

Unless otherwise agreed, the Company shall consider digital delivery to be complete and final upon:

• Transmission of the email containing deliverables or access credentials, or
• Confirmation of file availability on a shared drive or platform, or
• Grant of access to the Service via client dashboard

The Client is solely responsible for ensuring that the email address and contact information provided are accurate and accessible.

5. Failed or Delayed Delivery

In the event that the Client does not receive the deliverables within the estimated timeline, the Client must notify the Company in writing at contact@hitclicks.com within 5 (five) business days of the expected delivery date. Failure to do so shall constitute deemed acceptance of delivery without objection.

6. Third-Party Delays

The Company shall not be held liable for any delays, omissions, or failures caused by third-party service providers, including but not limited to advertising platforms, analytics tools, or cloud storage services.

7. Limitation of Liability

Under no circumstances shall the Company be liable for consequential, incidental, indirect, or special damages arising from delay or failure in the delivery of digital services, including loss of business opportunity, revenue, or goodwill.

8. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes arising under this Policy shall be subject to the exclusive jurisdiction of the courts located at Kalpetta, Wayanad, Kerala.

9. Contact Information

For any delivery-related queries or concerns, please contact:

Hit Clicks
c/o Infisit Tech Corp LLP
Building No. 3/613, Thrikkaipetta P O,
Meppadi, Sulthan Bathery,
Wayanad – 673577, Kerala, India
Email: contact@hitclicks.com